Hours

Adoption Center Hours:
Sun. - Mon. Noon to 5 p.m.
Tue. – Fri. Noon to 7 p.m.
Sat. 11 a.m. to 6 p.m.

Hours

Donation Drop-off Hours:
Sun. - Mon. 8 a.m. to 5 p.m.
Tue. – Fri. 8 a.m to 7 p.m.
Sat. 11 a.m. to 6 p.m.

Administration:
Mon. – Fri. 8 a.m. to 5 p.m.

Hours

Susan M. Markel Veterinary Hospital
Mon. – Fri. 8 a.m. to Noon, 1 p.m. to 6 p.m.
Sat. – Sun. Closed

Smoky's Spay & Neuter Clinic
Mon. – Thurs. 7:30 a.m. to 3:30 p.m.
Fri. – Sun. Closed

Adoption Center Hours:
Sun. - Mon. Noon to 5 p.m.
Tue. – Fri. Noon to 7 p.m.
Sat. 11 a.m. to 6 p.m.

Hours

Administration:
Mon. – Fri. 8 a.m. to 5 p.m.

Lora Robins Gift Shop
Sun. - Mon. Noon to 5 p.m.
Tue. – Fri. Noon to 7 p.m.
Sat. 11 a.m. to 6 p.m.

Adoption Center Hours:
Sun. - Mon. Noon to 5 p.m.
Tue. – Fri. Noon to 7 p.m.
Sat. 11 a.m. to 6 p.m.

Donate

Lost & Found

whether they're lost or found

A Happy Reunion is Our Goal

Whether it is your own pet who is missing or you have found a stray dog or cat, taking these steps can help reunite pets and owners as quickly as possible.

Petco Love Lost uses pet facial recognition to facilitate reunions. Make a profile for your pet in case they go missing later or report a pet who is lost or found.

  • Submit a lost pet report with Petco Love Lost.

  • Report your lost pet to your local animal control office. Municipal animal control offices are usually the first place someone who has found a stray pet will go. Visit the shelter in person and provide a photograph of your pet.
  • If your pet is microchipped, contact the microchip company to report that your pet is lost and verify that your contact information is current. Pets adopted from the Richmond SPCA are microchipped and registered with 24PetWatch.
  • Create a flyer to circulate in the area where your pet was last seen. This template will help you quickly make a poster to print and share online.
  • Contact private animal welfare agencies. Most private shelters and rescues, including the Richmond SPCA, do not house strays. However, we do keep a record of lost and found reports. Contact us at 804-521-1300 or email us.
  • Check with local veterinary clinics and emergency hospitals in case your pet has been injured and taken there.
  • If the pet is wearing identification, please reach out to the owner using the contact information on the tag.

  • Report the pet you’ve found using Petco Love Lost.
  • Call your local animal control office to report that you have found an animal. Give a detailed description and submit a photo if possible. Municipal animal control offices are usually the first place an owner will look when his or her pet is missing, and Virginia law requires anyone finding a pet to notify the public shelter within 48 hours.
  • Virginia requires a statutory holding period for stray animals to give owners the opportunity to reclaim their pets. Should you prefer to observe this stray period, which varies by locality, in your home rather than at the shelter, first notify the municipal animal control for the locality where the animal was found and follow the agency’s instructions.
  • Report the pet you’ve found to private animal welfare agencies. Most private shelters, including the Richmond SPCA, do not house strays but do keep records of lost and found reports. Contact us at 804-521-1300 or email us.
  • Make flyers to post in the area where the pet was found. Check with neighbors to see if they recognize the pet. 
  • Take the pet to a veterinarian or animal control office to be scanned for a microchip. If the pet appears to be injured and needs emergency veterinary attention, take him or her to Virginia Veterinary Centers or another emergency hospital. Identify the pet as a stray and notify VVC of where you found the pet (city or county).

We recommend all pet owners take the following precautions so that in the event your pet goes missing, your reunion can be as swift as possible!

  • Identify your pets with engraved tags on their collars, even if they never go outdoors. ID tags and engraving services are available in our Lora Robins Gift Shop, within our Robins-Starr Humane Center.
  • Microchip your pet. Any changes to your contact information must be provided to the microchip company in order for a microchip to be effective. Pets adopted from the Richmond SPCA are microchipped and registered with 24PetWatch.

LOCAL ANIMAL CONTROL AGENCIES

City of Richmond Animal Care and Control
1600 Chamberlayne Ave, Richmond
804-646-5573

Henrico County Animal Control
10421 Woodman Road, Henrico
804-727-8800

Chesterfield County Animal Control
9300 Public Works Rd, Chesterfield
804-748-1683

Hanover County Animal Control
12471 Taylor Complex Ln, Ashland
804-365-6485

Goochland County Animal Control
1900 Hidden Rock Lane, Goochland
804-556-5302

New Kent Animal Protection Shelter 
6301 Olivet Church Road, Providence Forge
804-966-9500