Updates related to COVID-19

The Richmond SPCA carefully monitors COVID-19-related guidance set forth by the Centers for Disease Control and the Virginia Department of Health. During the pandemic, we have continually adapted our program and service delivery in order to effectively deliver our mission while keeping our team and the community safe. Please visit this page for updates about our operations. Thank you for being our partners in lifesaving!

All departments

  • Staff members, volunteers and visiting members of the public (ages 3 and older) are required to wear a mask regardless of vaccination status. We have masks (including those sized for children) for anyone who needs one.
  • Staff members, volunteers and visiting members of the public must physical distance.
  • Hand washing stations exist throughout the humane center and veterinary hospital.
  • The overwhelming majority of our staff is fully vaccinated against COVID-19.
  • If you are experiencing symptoms of respiratory illness, we ask that you wait to visit us until you are well.

Adoption Center

  • Starting May 3, 2021, our adoption center will be open for walk-in visitors and prospective adopters, and we look forward to helping you meet your match in our humane center.
  • You can preview dogs and cats available for adoption on our website. New pets become available every day, and our website is updated in real time.
  • Face masks covering the nose and mouth must be worn during all visits by those age 3 and older regardless of vaccination status. We have masks (including those sized for children) for anyone who needs one.
  • Our team members carefully monitor the number of visitors in the adoption area at one time to be sure all patrons can effectively physical distance.
  • If the adoption center becomes crowded during your visit, we may ask that you wait outside until a counselor is available to help you make a love connection with one of our dogs or cats.
  • Areas within our adoption center have capacity limits for your added safety.
  • We’ve modified our physical space to create larger visiting areas, and we often use big, open spaces like our Track & Training Center for visits with dogs. When the weather is nice, we also like to perform some dog visits outside if you’re up to it!
  • Phone-based adoption counseling appointments are available on a limited basis. For more details or to request such an appointment, please email adoption1@richmondspca.org or call us at 804-521-1307.

Susan M. Markel Veterinary Hospital

  • For your convenience, we are offering telemedicine via phone consultations for existing clients where appropriate.
  • Starting, May 17, 2021, clients can accompany their pets inside the veterinary hospital for the pets’ appointments. Requests for curbside service will still be accommodated when possible.  
  • Face masks covering the nose and mouth must be worn during all visits by those age 3 and older regardless of vaccination status. We have masks (including those sized for children) for anyone who needs one.
  • Our team members carefully monitor the number of clients in the hospital’s lobby at one time to be sure all patrons can effectively physical distance.
  • If the hospital’s lobby becomes crowded during your visit, we may ask that you wait outside until an exam room is ready.
  • Prescription refill payments can be taken by phone. Clients may also use MyVetStore Online to have prescriptions verified and shipped directly to their homes.

Donations

Thank you for your support of the Richmond SPCA. You are our allies in lifesaving, and we appreciate you and all that you do for your own pets and for homeless pets in our community. Thank you, and please stay healthy and well!

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Our Partners

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