Updates related to COVID-19

The Richmond SPCA carefully monitors COVID-19-related guidance set forth by the Centers for Disease Control and the Virginia Department of Health. During the pandemic, we have continually adapted our program and service delivery in order to effectively deliver our mission while keeping our team and the community safe. Please visit this page for updates about our operations. Thank you for being our partners in lifesaving!

Effective July 31, 2021: The Richmond SPCA will return to requiring all individuals, regardless of vaccination status, to mask while inside our humane center, veterinary hospital and training facilities. We are updating our mask policy in accordance with guidance from the Centers for Disease Control and Prevention who recommended vaccinated people in areas of “high” or “substantial” transmission of Covid-19 resume masking indoors. Richmond City and the surrounding counties have reached these designations. 

All departments

  • Staff members and volunteers continue to mask regardless of vaccination status.
  • All visitors and clients (ages 3 and older) must mask regardless of vaccination status. We have masks (including those sized for children) for anyone who needs one.
  • Hand washing stations exist throughout the humane center and veterinary hospital.
  • The overwhelming majority of our staff is fully vaccinated against COVID-19.
  • If you are experiencing symptoms of respiratory illness, we ask that you wait to visit us until you are well.

Adoption Center

  • Our adoption center is open for walk-in visitors and prospective adopters, and we look forward to helping you meet your match in our humane center.
  • You can preview dogs and cats available for adoption on our website. New pets become available every day, and our website is updated in real time.
  • Phone-based adoption counseling appointments are available on a limited basis. For more details or to request such an appointment, please email adoption1@richmondspca.org or call us at 804-521-1307.

Susan M. Markel Veterinary Hospital

  • For your convenience, we are offering telemedicine via phone consultations for existing clients where appropriate.
  • Clients can accompany their pets inside the veterinary hospital for the pets’ appointments. Requests for curbside service will still be accommodated when possible.  
  • All clients (ages 3 and older) must mask regardless of vaccination status. We have masks (including those sized for children) for anyone who needs one.
  • If the hospital’s lobby becomes crowded during your visit, we may ask that you wait outside until an exam room is ready.
  • Prescription refill payments can be taken by phone. Clients may also use MyVetStore Online to have prescriptions verified and shipped directly to their homes.


Thank you for your support of the Richmond SPCA. You are our allies in lifesaving, and we appreciate you and all that you do for your own pets and for homeless pets in our community. Thank you, and please stay healthy and well!

Get the latest Richmond SPCA news:

Our Partners